This product does not do what I expected it to do. I thought I was buying a SMART TV so that I could get the KO app for sport. This TV does not allo that to happen despite the fact that it is a SMART TV. There is no mention of that anywhere online .I wanted to return it but wqas told that you do not accept goods that have been opened and used. How can I know what it is going to do if I dont open and use it. I am very angry about this attitude from you ,and will NEVER buy anyhting for you again, and will make sure all my associates know of my experience.. I am 71 years old and I DONT go into shopping centres . I buy on line to avoid COVID issues .