While this product does appear to be a lighter version of some headsets, it will only work in a telephone jack. I had purchased hoping to use for soft phone application with USB connection straight into the computer. This item will not work for my application and I will have to return it.

I returned this product immediately. It says "hands free" however, it's not. You have to lift the phone from the cradle when you answer, therefore, you're tethered to your desk. I consider "hands free" being mobile to move freely around office, pressing the button on the ear piece to answer and...

This is a really great headset if you will be sitting at your desk and using it. It it NOT for people who want to walk around while on the phone. That is a big disadvantage. If you need to get up to get something while on the phone, you have to take the headset off.

I'm really not happy with my headset since the connection from the phone to the device is so short, and that I am connect to the phone. I made the mistake of ordering the wrong headset, my last one was wireless and this on has a cord that doesn't allow me to live my work space.

Love this headset, works great!

It sure beat my $20 dollar headset from walmart but I was expecting better background sound dampening.

All the features are nice, mute button, volume control etc; The sound quality is nice; The headset rest is a great touch; Easy installation

I mainly bought this for the sound dampening qualities and in this regards I knock an egg off; I work at as tech support and I work at home; My customers can still here my cockatoo squawking downstairs and a room away; The bird isn't that loud.

I tried it out, and this device works very well. It has all the controls you will ever need. This is probably the best non-wireless headset out there. The Listen Volume Control dial is great, very adjustable incoming volume on this.

Adjustable volume for both the microphone as well as the receiver

The set-up; having to plug the regular phone receiver into this device

I could hear the clients fine. The problem is they could not hear me. I turn it up all the way and was told on several test calls that it sounded like I was whispering. Tested several times with the mick in different positions. When I turned it up just got more feedback sound. No improvement.

Yes, I would recommend this to a friend

Clear Reception; Durable; Easy Controls

Clear and works well. Pity that you have to pick the handset up to activate it, but it does work nicely.