Our old microwave suddenly stopped working. We needed a replacement quick smart. Criteria? It needed to have an adjustable 'bing' sound - or even the possibility of silence. This one came up via Google. I was happy to see that it also had a soft close door... and dials instead of digital keypad. It was a bit more expensive - but for us, those three features are absolutely worth it, hence my high score. I LOVE this microwave. A note of caution re' its requirement for ample space either side and at rear (10 cm) and above (20cm). So, it's bing sound can be silenced completely. The silent door works silently 8 times out of 10 (sometimes doesn't work quite as smoothly, but its still much more silent than our old one) and it has incredibly intuitive controls.