Bought as a replacement for a blue ray that must be close to 10 years old. First things I noticed was that the machine was half the size, had wi-fi built in (others needed an RJ45 cable which doesn't work in our house) and the price was less than I had budgeted.

I am/was a big fan of SONY products and own multiple TV's, the wife's laptop, disc players BDP-S6700, BDP-S3500 and (2) BDP-S5200, etc. I have never had an issue where I needed service so having a failed device and a failed service policy has soured my opinion of SONY.