I have had this now for a couple of months, I have absolutely no negative comments, i have had quite a few different vacuum cleaners over the years, & this one is right up there with the best of them. Does a great job, doesn't take as long as others, I have slate tiles & a few rugs, the power head is great on the rugs, they've ever looked so good! Awesome suction, I have no hesitation in recommending this vacuum cleaner. I also really like that it is white, maybe that's an old person thing, :-)