Recently upgraded from a Harmony 1000 to the Harmony Ultimate. Everything has been improved. The speed at which things react now (button presses) is comparable to the original remotes for devices. Very intuitive remote.

$ cheaper then logitech for same product. Replaces an older remote.

Looks good; great battery life; easy to use when setup

Hard at first to setup

After spending a good 4 days messing with it, the Ultimate finally does everything I want it to do. It's a bit finicky, but once you learn how to program it, it's not TOO bad. Here are some things I'd like to mention that I like or don't like about it:

It does finally control everything in my entertainments system...from the projector and screen; to the lights; game consoles; and AV equipment

A bit buggy at times; I eventually got everything working, but not without a lot of trial and error; Read my summary for more details

Last year, Logitech's Harmony Touch universal remote control impressed us with a simple, elegant design, an easy setup process, and enough power to automate nearly any home theater activity with the press of its 2.4-inch color touch screen.

Powerful; Easy to set up; Bluetooth and app support make the remote even more flexible

Very expensive

If you've got a home theatre that's any more complicated than just a TV, you'll know the annoyance of juggling several remote controls. The Harmony Ultimate is Logitech's most complete attempt so far to control everything simply, and the addition of control via your smartphone brings the remote...

Extensible; easy physical setup; Smartphone app control; Bluetooth; IR support

Complex software setup process; Missing high-end features; Expensive

The remote was obviously used with some minor scratching on the screen and it was dirty and needed to be cleaned.

The remote programmed and works as it should with my tv and all of my components

Only the remote, it's charging cradle, charging cradle power supply and USB cable for programming the remote came; The Harmony Hub Manuals, etc; did not

Very easy to use and set up; Touch screen works well; Charging dock is much better than older versions

Battery life is a fair bit shorter than my older harmony 700 series remote; I preferred the stop and play buttons towards the bottom of the remote as it was easier with one handed operation

I bought this remote as an upgrade to the Smart Hub I'm already running. It was so simple to add to the hub, and very little additional setup was required as most of the settings came over from the existing setup. Would also be great as a standalone remote.

The Hub is the greatest addition to the Harmony family to date. While it's still not the remote we dream of, it's easily the best user-programmable option available.

Keeps physical and smartphone remotes in sync; High-quality hardware; easy to program; More reliable macros than hand-held IR remote

Relies mostly on IR; which is slow and unreliable; Programming options aren't as expansive as we'd like; No API for third-party app compatibility