I bought this three weeks ago, washing once day sometime every second day. The cleanness is very impressive can't ask for a better one. Reliability not too sure as the heater failed and no longer usable. HE message was on displayed. I hope it is just a bad one. I have LG washing machine and dryer and they are working great. Will have to wait for the repairer to come and inspect. I will update later on to see if there is anymore issue with it.