I’ve had my 10kg direct drive top load WM for 2 and a 1/2 months, big regrets. It unbalances with towels and sheet EVERY time. The last time I was further away when with this happened by the time I got to it, the cord was outstretched and the WM was about to go through my laundry wall. It had moved over a metre from its position, my concern is if I’m not home and I run it what damage could it cause. I’d read where it unbalanced often before buying it but I assumed it would shut off not keep banging away and trying to go through walls.