" The hardware for this scanner is very good but the software is very poor. It is difficult to navigate and yields limited results. Adobe Photoshop is not much better.

Wouldn't install properly on either Mountain Lion or Windows 7. Was not even usable on OS, and on Windows, it would only scan negs as a B/W photo of the whole setup. Will be returning tomorrow.

Digital Ice doesn't work at all and don't EVER press the "Cancel" button while a scan is in progress! If you do, you will lock your system forcing a power down to get it going again. Now mine has dead lights (or something) so every scan has a black line through the middle.

This is a fabulous product at a fabulous price. I wanted to scan old family photos, some dating back to the early 1900s that were not in good shape. The scanner is not only easy to use but the results are excellent. There are slide cases, too, for scanning slides, which I haven't tried yet.

Owned this unit for almost a year and it still runs like a champ. Over 1500 scans have been done with no mechanical breakdown of the system. Again the image quality is just fantastic.

High image quality Good software controls

Power and data cables can easily become disconnected

I have used this scanner for professional and private use on negative film and digitising old prints. The scan quality is impressive. Speed of scanning is good for normal density, but expect to wait a bit if you go to the maximum scan dpi setting (but the output is brilliant).

We use this product for two functions in our office. One is archiving all of our files and the second is scanning in many photos to put into DVD Memorials.

Easy to use; Great Scans; Nice Looking Unit; Quick install

Large footprint; Photos needed extra setup

I purchased this scanner in November 2008 with the intention of digitizing all of our family photographs, some going back as far as 1920. Working every spare minute scanning the negatives and prints the task was completed on March 1, 2009.

Of course the driver software doesn't work on Linux (I wasn't seriously expecting it to!) so I had to comandeer my wife's PC. There are lots of options promising various degrees of automation.

I am very satisfied with my purchase. I use this product to scan various documents and old photo film. The document feeder is an excellent feature. The resolution is great and text recognition is very accurate. Working with negatives is very easy too.