The washing machine is good at washing and quiet. There is however a smell like strong plastic that permeates the machine, the bowl, the detergent drawer and my laundry. Have tried to get rid of the smell by washing the bowl in hot washes, and the smell has lessened in strength but is still there. We did contact BEKO and had the option to return the machine, however I had just come out of hospital so I chose not to do that. Have had the machine for 1 month now, so will give it another month to see if the smell eventually goes. Have had BEKO machines before and never had this problem - have always had good experiences with BEKO.