BecexTech NZ

They took days to 'verify the credit card' even though the money had left my account. Then when the order arrived it was incomplete, and have not responded to queries on where the rest of the order is.

Authentic my ass, they sent me the cloned htc one m9. i recommended you not to buy from this retailer

My phone arrived and it is great, thank you but there was no screen protector which I paid extra for. When will the screen protector arrive?

No hassles at all. Very prompt delivery. Pleasant experience

Bought a new Lumia 950 XL, delivery was received on the 7th business day. Well packaged and brand new.

Easy buying, best price and very fast shipping.

These guys provide the best price and service around

I ordered the camera on 5 May. It arrived on 25 May. In between I had to give Becex an alternative email address and correspond with them and DHL couriers about a tax import bill which DHL seem to have sent to me in error. Becex didn't pass the camera to DHL until 10 May in Hong Kong. It had cleared customs in Auckland by 12 May, but DHL didn't send their invoice until 19 May. The invoice was for $125.24, about half of which were DHL fees for sending the invoice. Initially Becex told me to ignore it. After further email exchanges (all quite prompt) they agreed they would settle with DHL. Becex's invoice to DHL described it as a refurbished camera valued at $378, whereas Becex's invoice to me showed the price I paid, $494, with no mention of refurbishment. It appears that the camera is new and not refurbished. From that experience it seems Becex need to make better arrangements with DHL, or find an alternative courier and make it clear when goods are being shipped from Hong Kong, rather than from a local store.

Email service is very helpful with payment problems. No problems with buying online at this store

To be 100% honest, I was very disappointed because of the delay. It took about a month to be delivered. But all my inquiries were answered quite fast, which is alright. However, answers were not quite informative. It'd be great, if answers were more informative and reassuring. Nonetheless, I appreciate the BecexTech NZ support team's services. Thank you guys.

had to reply a couple of times to get the one - it took a little while to get sorted

This is my second purchase already, easy , quick & good service/price. I do recommend if you are in the market for a phone.

Product works great and is exactly as was described in the product description, very happy with it! Even though it was an "Open-Box" deal the product was still in excellent condition and, while I've only had it for a couple of days, there have been no problems at all. Thanks very much!

Very easy to follow instructions. Highly Recommend

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