I had really good service choosing the laptop. This is a really good lap top. We had trouble being able to see the keyboard. I looked online for a solution and went into PB Tech for help because we thought we would need to return/replace the laptop. Fortunately there was a free and simple solution we found ourselves. Turning off the keyboard brightness made the the keyboard easier to see during the day. Not everyone is a gamer playing in a dark room. The PB Tech solution of stickers on the keyboard was not a workable solution! Nor one I would consider given the cost of the laptop. Come on guys I trusted you to think outsi...view more