On the second day I own I had a problem with changing pin from 6 digits to 4 digits, ending up with it not accepting it and have to be away for 3-weeks to get it reset. After getting it back and actually using it in the last few days. I kept saying "sim card" error whenever I try to send a text message and it is resolved by restarting the phone. So not a hardware fault. I've restarted it 6 times in the last 9 days that I had it. Also, Funtouch OS can sort your apps alphabetically. You have to scroll through each page to find your app or use it's search engine. pro : Camera is nice. It is cheap considering the hardware