They won't honor their lifetime warranty. You can't make a claim via web/email, you have to call them, sit on eternal hold, and apparently be told your device is out of warranty. Even after repeatedly questioning about the lifetime warranty all they want to do is sell you an expensive phone support...

I needed more ports than my Verizon FIOS router provided, and adding this NetGear GS105 Ethernet Switch was a perfect solution. Its ease of installation, and network performance were great, and it fit the sweet spot in the price /performance/company reliability curve.