I love the hoover, replaced a 16 yr old Henry, the only thing is, the clips that hold the floor head on have snapped, and cannot use it, cheap plastic clip, on an otherwise expensive, but good hoover Will you send me a replacement head Bad design, not very happy!!

I bought this to replace Dyson and Shark hoovers that last me about a year before breaking down and originally as an in-between hoover whilst my other was getting fixed. However, this is now my main vacuum.

I am so pleased with every aspect of my new vacuum cleaner in terms of its performance on all different types of floors. Tiny bit tricky on stairs but not really a problem. It's great!!!!

Amazing suction; Easy to manoeuvre on stairs; Not too heavy; Like that the implements are contained within the body of the unit

Suction needs adjusting to get the head to move easily over carpets; Minor grumble

The process of four easy payments makes the product affordable. Being able to pick the product up at my nearest store makes it convenient. The vacuum itself is very effective for general and pet cleaning. The whole process has been a rewarding experience that means I will probably do it again.

I bought it a year ago. I am so so happy with that. Great product. Very powerful. Cleans perfectly. Great.

On board tools; Quietness; Follows like a dog; Cord length

Yes; the handle; but not an issue

This is our 3rd Miele cat and dog vacuum in the last 25 years. The other 2 are still working but have a few scratches from garage and car use. Although the wattage has decreased over the years, the latest model still performs just as well. Very pleased with our purchase.

"Purchased this as wife was always going on about the fact that the hoover we had was poor. I mentioned Dyson and she said that she though Miele are better. She could not have been more right. The suction on this thing is mental if it is not nailed down this thing will try and lift it on full power.

Bought this vacuum a couple of months ago after the old one stopped being useful! We have a couple of dogs; one of who sheds a LOT as well as kids that drop and make mess and a bird! This vacuum has been super superior in every way and I highly recommend it!