I received a store return not a brand new headset. the headset was opened and had a returned sticker on the box. So a shopper had returned to store after buying and got a refund and they have them shipped me that opened headset without my permission. I paid a good price for these and now my son will think I just bought a second hand headset. I’m pretty angry and if it wasn’t so close to Christmas I’d send them back. thanks a lot!