This is my 2nd set. The first set I purchased broke where the ear piece connected to the headband. I will say the first set lasted almost exactly one year. I do like the comfort of the padded ear piece and the clarity is always good.

I work on the phone for hours a day and I have a slight hearing impairment. It is critical that I have a headset that has excellent sound--not just loud, but the nuance and emotional shadings in a person's voice. This headset's audio is excellent.