The JBL Link Music BT Speaker has great volume now that I have been able to pair and connect it with my laptop. There was no instruction manual with it, and the model has been superseded, which meant that assistance with pairing and connection from the Internet was not helpful. I finally discovered that I had to download a JBL Connection app in order to pair and connect it, and I had to get a friend with greater technical knowledge to assist me to do this. However, now that it is connected and paired, I am impressed with the surround sound that the speaker provides. I would recommend this product to a friend, but would advise them that they may require assistance in pairing and connecting the speaker, especially if they are wanting to pair it to a Windows-based laptop.