A month & half into using this brand new laptop it's showing this message on start up, "The system has detected that a cooling fan is not operating correctly. Continued operation is not recommended and may cause unpredictable behavior that could result in random shutdown, data loss or possible...

This laptop is exceptionally fast and organized. Very up to date, with plenty of memory. Easy to use and performs A+. This is my first laptop with Windows 10, and it is amazing. The store employees were extremely helpful with my learning about this laptop.

Design; Easy to Use; Performance

I bought this laptop for my nephew and he absolutely loves it he's a junior in high school and he needs it for all of his school work. I'm definitely going to get his brother one for school, and I'm also considering getting one for myself.

"I haven't had this long so I can't write a comprehensive review. The actual laptop is very sleek and much lighter than my old one. I was disappointed not to find one in my price range that had a dvd drive so I had to buy an external one, not a major problem.

Had it for less than a month and it's very slow and now it just doesn't turn on.

So far i have had this for 2 hours - i hate it... slow start up - slow response when typing and clicking on things - my previous laptop was hp and i had ignored previous reviews on here - the only good thing about this laptop is the sound quality which is definately an A+ its just a shame the rest...

Wanted a simple to use laptop to do simple office tasks (word, excel), web browsing and emails - no gaming, no photos, no intensive hungry tasks. Being a computer numpty I asked the sales person to help out and he pointed me to this one as the specs and being SSD would suit my needs.

Everybody reckons this Lapdog is a dog, but .... Once you remove the McAfee rubbish, the HP rubbish, the Apple rubbish, Okay it's still a Dog but not as annoying. But once you disable/remove all of Microsoft Updating rubbish, Microsoft Orchestra rubbish, Defender rubbish, Anti-Malware rubbish remove...

not sure what the previous reviewer was on about , purchased this hp lap top from pc world due to an accident with a cup of coffee with my old one , dead easy to set up and does everything i was expecting it to do , great value for money considering my old one cost nearly twice the price

This laptop is aesthetically pleasing, fast processing (not for gaming, but for work and online), and decidedly touch screen! The internal components that would make for a fast computer combined with a touch screen interface at such a low price was exactly what I was looking for.