Expert Infotech

I have purchased a few items from Expert Infotech over the years and have always been impressed with the service and products. They are genuine and provide quality products.

repeat order for me. great service as always

I ordered a phone online. Was meant to arrive Tuesday the following week. I didn't see the email it had arrived. Rung a week later and they bloody sold my phone to another client so had to wait 2 more weeks for one. It was a bday gift. They could have done a follow up phone call if I hadn't picked up. Not impressed at all to be honest. Been buying off you guys for some years. Because of previous good service I'll come back. If I was a new client you'd never see me again.

Product delivery took longer than anticipated. When I called to follow up they explained they couldn't source the colour I ordered and would a black phone be ok. This was fine, although I would've appreciated them giving me a courtesy call a bit earlier. I have notice the battery life on the phone is quite short. Is this normal for a second hand phone?

Easy and fast service. Product is a lot cheaper then other retailers. Will be trading again soon.

Apart from a slight hiccup (the phone was not immediately available), the purchase was very easy. Communication was good.

I bought the camera as a wedding anniversary gift for my husband and gave it to him while on our trip away. The bit of information I missed was that the camera needs an SD adapter, so we could not use the camera on the trip as I had planned. A big disappointment on the day. It would be helpful to add information about what you need in addition to avoid these kinds of surprises.

Easy experience. Good website

The only reason there wern'e all 5 stars was because the site said the item was in stock but in relity had to wait about 10daays.

You have got some items in-stock on your website. I bought it and was ready to pick it up from store when you informed to me that you don't have it in stock and overseas delivery will take no less than one week and half. FFS! Never again. You are not at the night market, guys.

The order page said the item would be delivered in 1 to 5 days, so when I hadn't received it in day 6 I got in touch. I then got a quick reply saying the item had been couriered, with a link for tracking, and after that the item arrived quickly. The phone was as described and in good condition, although the battery was on 0%, which is not a good way to store them. The battery life has been slightly impacted, I think, but it all still works well. Overall, since there was no other way to get this phone in NZ, I'm fairly happy with the purchase.

Good service, very happy with the product I received

Great and easy!

Bought simply online. Did not dispatch as quickly as led to believe.

thanks

Carefully well informed the customers.

Initially it was out of stock but you gave an estimated time of new stock. A couple of phone calls later you advised the item was in stock and I completed the purchase details and you said it would be despatched during that day. It was received the next day so the whole process was efficient and well done.

The shopping here was quick and fuss free. I also received an excellent quality copy of the Samyang 135mm Lens I purchased, so I was happy with this product too.