Saw the Kindle advertised on the PB Tech web site, checked the stock was local and went to the store to purchase. No problems with availability or service. Have had the Kindle for 3 weeks and have already read two books on it and really like it. Nice to read, even in bright or low light. Super light and easy to hold. Intuitive navigation and couldn't be easier to use. Cheaper than a lot of tablets and easier to read with. No cons from my perspective. Awesome product that I highly recommend.