Keys are not working properly. You press onething and it types something else. The customer service of the good guys is unprofessional.

Every mid-priced laptop comes with tradeoffs. The Surface Laptop Go’s concessions are largely straightforward: you get an excellent design in exchange for a couple of useful features and some performance overhead. For many people, that’s fine.

Light; attractive; and high-quality design; Comfortable keyboard and trackpad; Minimal bloatware; Good value for money

The keyboard isn’t backlit; Mediocre battery life; Only 256GB of storage at maximum; Slightly less-than-1080p display; The cheapest configuration probably shouldn’t exist

The Surface Laptop Go joined me in the woods last week. It lived in my backpack for a few days and came along for a 20-mile hike through footpaths and across bridges of questionable integrity. It is, without a doubt, light.

Microsoft has a really good lower-cost Windows 10 laptop in it, but unfortunately the Surface Laptop Go isn’t quite it. It has many of the right elements: a great keyboard, good trackpad, nice look and reasonable performance.

solid performance; good keyboard and trackpad; fingerprint scanner in mid-or-high model; USB-C; nice look; solid build; recycled plastic.

weak battery life; runs hot; no backlit keys; screen not that crisp and not 1080p HD; not that much cheaper than premium machines; software niggles.

Microsoft’s Surface Laptop 3 is well-regarded for its high-quality hardware in a good looking package. But at a starting price of $1,000, it’s relatively expensive. The new Surface Laptop Go aims to solve that problem, thanks to its affordable starting price of $549.

Solidly built and great looking; with a fast enough processor.

The display's resolution is wonky; and boy does it get hot.

The Surface Go is a gorgeous machine that brings you an excellent Windows 10 experience in a 10-inch tablet.

Excellent design, Surprisingly strong graphics, Decent price, Fantastic display and speakers

Still no accessories included, Less powerful than an iPad, Screen could be sharper, Windows desktop mode feels cramped

The Surface Go is an interesting gadget. It's a better work device than the iPad Pro but can't beat it as pure tablet experience.

Well built hardware, gorgeous display, flexible hybrid use.

It's not exactly powerful, Type Cover is a still a costly extra, USB-C port lacks Thunderbolt 3, battery life leaves much to be desired, thick bezels date the design

The Microsoft Surface Go is an attractive computer with a great display. This sets the standard for affordable 2-in-1s, but it should have come with a keyboard.

Attractive with strong build quality, Bright, vivid display, Affordable starting price

Short battery life, Doesn’t come with keyboard

The Surface Go sits in a somewhat interesting segment of the market. The base model has a price that’s low enough to be considered a value proposition, but like all value devices, there’s compromise to get there.