#2, the actual user guide doesn't come with the scanner or a disc (maybe even a link) containing the config software, only a quick start guide came with it. I had to download the user guide from their website and had to search for it as well as the "EZconfig software".
Small, lightweight, comfortable, form fitting design; Feels great in hand; USB to base communicates and charges scanner; Green flashing indicates charging; Has a nice "find" push button on base and scanner beeps to help locate it if lost; Has a wide range of feature which I am not using.
#1, doesn't support the use of the down arrow; The scanner by default scans, transmits, and then hits "enter" and it doesn't support changing this to the down arrow instead; It DOES however support using the tab key which provided as a workaround for my setup.