I ordered the C5-00 from Hitech. This mobile took 2 weeks to reach their store from their supplier. However, before they couriered it on to me, they rang me to inform that it did not meet all the specifications as they had advertised. When I told them I no longer wanted the mobile, they did not hesitate and refunded my money back into my account (which showed up in only a few hours). I give them a 5 star rating as I appreciated the honest info given to me via the phone as well as there being no hassles or difficulties involved with retrieving my money back. I will probably return to them in the future if I find another mobile of that calibre which I would like to buy.