I had this watch just over a year until it just died on me one night. It still had 50% battery but it would not turn on or do anything! After going through all the troubleshooting steps I was informed by Fitbit that i was out of the 1 year warranty and they don't offer any repair services.

It is great but I needed a new one

I didn't think I'd find a replacement for my Pebble watch, it had all the features I needed and excellent battery life. My wife convinced me to try this watch after she had a good experience with the Charge 2, we both bought one and I have to say I've been very impressed.

This is a great little smartwatch to take running as it has a built in GPS and MP3 playback over Bluetooth. No more carrying the phone around on runs! It was also the cheapest brand-name one that I could find at the time and the reviews I read were generally quite positive, particularly about...

Got the Ionic as a gift for the wife and she absolutely loves it. She loves how she can load and listen to music without using her phone and all the tracking features it has. Also the in built gps is a real bonus.

After 1 year and 8 months, it stopped working. I tried all the recommended troubleshooting fixes to no avail. When I contacted customer support, we repeated all the steps again with the same result - nothing. They determined it was defective and out of warranty and would not fix or replace it.

I like the big screen and that all the relevant info is on my wrist.

The Fitbit Ionic, looks great and works as it should. Bought this as a gift and my partner loves it, the Ionic has more functions than he expected - very happy with this product. Ordering and collection process through Myer's online service and in-store pick-up was great.

Fitbit’s first smartwatch is good, but at this price it's not exactly going to have Apple Watches and high-end Garmins quaking in their running pumps.

Fitbit's app remains excellent; Good wrist cardio tracking; Good battery life for a smartwatch

Lacks smartwatch features; It still feels like a step-counter with knobs on rather than a truly useful running/gym companion; It really is not a sexy thing

Very accurate readings; Strong battery life; Sharp display; Comfortable; Can transfer previous Fitbit data

Bit on the bulky side; May have some difficulties with technical set up; Water resistent not water proof