Newegg illegally sold us used equipment owned by Cox

I have been buying hardware from Newegg for 10+ years and this is the first time I've ever had a problem.

After we went through a lengthy process with a reseller to change the ownership of the router from Cox to us; the product worked as expected

When we got the routers and attempted to add them to our Cisco Smartnet account; Cisco informed us that one of the three routers we purchased was registered as belonging to Cox.

it works pretty good.

Obviously was not new, since it shipped with a config file already installed. Other than that, it works pretty good.