★★★★★ 3.0

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9 years ago
★★★★ 1.0
Very poor
Abysmal customer service! Ordered a bike from them in December 2011 & was told it had to be shipped from another store. Last week I was told it was still in transit and would be here this week. Rang today to see when I could pick it up and was told there was no bike ordered. They had run out of stock. Poor communication & poor customer service. I would NEVER buy from Bike Barn after this fiasco!!!!

11 years ago
★★★★★ 5.0
The service was faultless and the bike I purchased (a Radius Jaguar)is perfect for what I need. The sales gentleman was friendly and not inclined to rush me into any decision, happily explaining the differences between my current bike and the one I ended up purchasing, gave me a fair appraisal for the old one should I wish to on sell it, and was kind enough to answer a few other miscellaneous questions I had regarding servicing. A+++ shopping experience and a great bike purchase. I'll be returning there for future purchases.


Return Policy
Within 30 days of delivery, you may return any item you purchase in new condition with original packaging for a full refund.
Delivery Info
BikeBarn Details
Trading Name: 
Store Type:  Online and Physical Store
Year established: 
Number of employees: 
GST Number: 
Registration Number: 
Full Company Name: 
List date:  2008-09-28

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PO Box 37761, Parnell, Auckland 1052, New Zealand